Privacy policy
When you fill in the contact form we collect data from you. Where necessary, you may be asked to enter your: first and last name, telephone number, home address and e-mail address. Your data, public or private, will not be sold, exchanged, transferred or given to any other company under any circumstances without your consent.
What will we use your data for?
All the data we collect from you may be used in these two ways:
To process orders
Terrakom d.o.o. undertakes to respect the anonymity and privacy of the users of these web pages. Terrakom d.o.o. may collect users’ personal data, such as name, address, telephone number or e-mail address, only if the user voluntarily provides them to Terrakom d.o.o. Terrakom d.o.o. will use these data exclusively for the purpose of better insight into and understanding of the individual needs and requirements of users, as well as for developing the ability to provide all Terrakom d.o.o. services at the highest quality to the satisfaction of users. Terrakom d.o.o. undertakes not to make these data available to any third party without the express consent of the user.
To send occasional e-mails
We use the data we collect when you register, place an order, subscribe to the newsletter, take part in prize competitions, complete surveys or browse pages in order to send notifications and updates relating to your order, to personalise the user experience, to enable us to deliver content and offers you are interested in, to improve our pages, and for surveys, newsletters and promotions.
Documents, data and information published on the website www.terrakom.hr may not be reproduced, distributed or in any way used for commercial purposes without the express consent of Terrakom d.o.o., or in any way that may cause damage to Terrakom d.o.o. or to any third party. Documents, data and information published on these web pages may be used only for the individual needs of users, respecting all copyright and proprietary rights and the rights of third parties.
By using the content of these web pages the user accepts (i) all risks arising from the use of these web pages and accepts (ii) to use the content of these web pages solely for personal use and at their own risk. Terrakom d.o.o. entirely disclaims any liability (i) that may in any way arise from, or is in any way related to, the use of these web pages, (ii) for any actions of the user through use or misuse of the content of these web pages, and (iii) for any damage that may be caused to the user or to any third party in connection with the use or misuse of the content of these web pages.
These web pages also contain documents, data, information and links to other internet pages created by third parties, which will be marked as such wherever possible. Terrakom d.o.o. has no control over the said documents, data, information or other internet pages whatsoever and entirely disclaims any liability, including but not limited to the accuracy, completeness and availability of content on internet pages created by third parties.
Customer rights
As a user of our services you have the right to information relating to your private data. If you wish to see, correct or delete your private data you can contact us by e-mail. You will receive a reply to your request within a short period.
Do we use cookies?
In order for this website to work properly, so that we can make further improvements to the site, and in order to improve your browsing experience, this site must store a small amount of information (cookies) on your computer. A cookie is information stored on your computer by a website you visit. Cookies usually store your settings and settings for the website, such as your preferred language or address. Later, when you open the same website again, the internet browser sends back the cookies belonging to that site. This allows the site to display information tailored to your needs. Cookies can store a wide range of information, including personal information (such as your name or e-mail address).
Disclosure of confidential data?
We do not sell, give away or in any other way transfer your private data to anyone. The only exception are the payment services required to complete your transaction. Those services are likewise obliged to ensure that your data remain confidential. Disclosure of your data is possible only if it is in accordance with the law, in accordance with our terms of use, or if it concerns the protection of our rights and the rights of third parties, property or general security. However, non-personal data may be provided to other parties for marketing, advertising or other purposes.
Children’s rights
In accordance with the law, we do not collect any information from anyone under 13 years of age. Our web pages, products and services are directed at persons over 13 years of age.
Terms of use
Please read our Terms of Use to see the conditions relating to use and liability, and to learn what your rights are. You can find the page on the General Terms and Conditions page.
Your consent
By using our site you agree to our Privacy Policy.
Changes to the privacy policy
If the privacy policy changes, we will publish the amendment on the site. So stay up to date and check it from time to time.
Contact us
If you have any questions about the privacy policy, feel free to contact us.